Shipping:

We send orders within 1-2 business days of cleared payment. In the United Kingdom, most of the parcels we send via Parcelforce. Delivery time is one business day. Prices start from £8.50 and depend on the weight and size of the equipment. Up to £90 for a pallet delivery. If you have some particular preference for delivery, please ask us before you purchase.

Orders from abroad are priced individually, depending on the destination country. Delivery prices to the EU countries start from £22. Please follow as below to check the price. We always choose large, well-known courier companies (UPS, DPD, and FedEx).

You can check the shipping price by “ADD TO BASKET” and entering the postcode and destination country. It is not binding. Any time you can remove all items from the basket.
If the price of postage is high or an item is available only in a personal collection, don’t hesitate to ask about other postage options. We could find a solution.

Why don’t we ship on the same day? The equipment we sell comes second-hand, so most often it does not have the original packaging. Therefore, we need time to securely pack the device you purchased. In the case of large and heavy devices such as reel-to-reel tape recorders, the shipping time may be longer.

Very large and heavy items – over 35 kg – are shipped on a pallet, which significantly extends the delivery time. Additionally, remember that pallet deliveries are made to your driveway and re-delivery is impossible.

However, in the case of very delicate devices such as turntables or some huge and heavy ones, we recommend a personal collection.
If you have any concerns about delivery, please contact us before purchasing.

Import tax and duty:

All customers outside of the UK are responsible for paying the taxes and duties in their country. We don’t charge import taxes. In our shop, you pay the net price (exc. VAT) plus postage cost. Import tax will be charged by the courier company in your country.

Customers from European Union countries, please remember that upon receiving the shipment, you will be required to pay the VAT tax applicable in your country. For customers outside the EU, please check what import costs you will have to bear before the purchase.

Refusal to accept the package from the courier will be treated as a return within 7 days (change of mind). In such a case, the customer will be charged for the shipping costs both ways, if such costs were incurred.